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EarLoop Privacy Policy

EarLoop ("the App") is a multilingual listening-learning app. We take your privacy seriously. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Account information: when you register, we collect your email address, for sign-in and cross-device sync.
• Learning data: your learning progress, favorite sentences, and playback preferences, used to sync across devices and provide a continuous learning experience.
• Device information: device model and OS version, for troubleshooting and improving service quality.
• What we do not collect: the App is a tool for listening to English / Japanese / Chinese. We do not record your voice, request microphone access, or collect your contacts, location, or other unrelated data.

2. How We Use Information

• To provide sign-in and cross-device sync of your learning data;
• To improve the App's features and experience;
• To respond to your inquiries and feedback.

We do not sell your personal information to anyone.

3. Data Storage

Your data is stored via Supabase, our data-service provider, on its servers, protected with reasonable technical safeguards. All transfers use encrypted connections (HTTPS).

4. Third-Party Services

The App uses the following third-party services, each with its own privacy policy:

• Supabase: storage and sync of account and learning data.
• App stores (Apple App Store / Android app stores): app distribution; their data handling follows their own privacy rules.

5. Your Rights

You have the right to access, correct, or delete your personal information. To export or delete your data, or to delete your account, contact us at the address below and we will handle your request within a reasonable time.

6. Children's Privacy

The App is not directed at children under 13. If you are a guardian and discover that a child under 13 has provided us personal information, please contact us for deletion.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be announced in the App or prominently on this page. Continued use of the App constitutes acceptance of the updated policy.